Phantom Suites, Playa del Carmen
About the Hotel
Phantom Suites, a 4-star hotel in Centro, features a
Modern Room Amenities
Ah Xok Suites provides
Full Kitchen Setup
Well-fitted kitchens come equipped with kitchenware, refrigerator, and microwave for self-catering convenience.
Comfort and Privacy
The property features
Central City Location
Phantom Suites sits 0.5 miles from the city center, with Quinta Avenida 0.5 miles away. A
Select your room type
Price and Room Availability Calendar
Getting around
Available transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- Security
- Baggage storage
- Allergy-free rooms
- Elevator
- Fire extinguishers
- Key access
Sports & Fitness
- Diving
- Snorkeling
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Car rental
- Laundry
- Tours/Ticket assistance
Dining
- Poolside snack bar
Children
- Cribs
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Public Bath
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Dining table
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Location
Reviews and Ratings
I enjoyed my stay at Phantom Suites, as the location was perfect for me—close to the center but not too noisy. However, the comfort level was lacking, with thin walls and a hard bed making it hard to get a good night’s sleep. The amenities were nice, and I appreciated the spacious layout of the suite, but there were some cleanliness issues that stood out to me.
I had a wonderful stay at Phantom Suites, with a perfect location that was close to everything but not too noisy. My suite was clean and comfortable, although I did find the lack of soundproofing challenging at times. The rooftop breakfast option was a highlight for me, featuring delicious omelets each day. Overall, it was a good experience, but the limited breakfast choices could use improvement.
My stay at Phantom Suites was a mix of positives and a few drawbacks. The location was absolutely perfect, just two blocks from the beach and steps from vibrant local eateries. The room itself was clean and equipped with a useful kitchenette, which made my visit comfortable. However, the noise levels were quite high due to the nearby nightlife, and I struggled with some spotty Wi-Fi during my stay.
I had a lovely stay at Phantom Suites, but it wasn't without its issues. The location was perfect—close to the center but still quiet, which I really appreciated. The room was spacious and well-equipped, although the bed was a bit hard for my taste. On the downside, the wifi was weak at times, and I experienced some plumbing issues during my stay.
I had a lovely stay at Phantom Suites! The rooms were spacious and clean, and I enjoyed the big comfy bed. However, the karaoke bar nearby can be a bit loud at night, which made it hard to sleep without earplugs.